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FAQ / Help

1. How do I contact customer service?

We currently provide 3 ways to contact customer service:

Contact Form: Click here to go to our contact form.

Postal Mail:
Aussie Island Surf Shop
5101 Dunlea Ct. Unit 101
Wilmington NC 28405

2. Who is www.aussieislandonline.com?

Aussie Island Surf Shop has been in business since 1990. We are a family run business. Our goal is to provide the best products at affordable prices. Along with the best customer service you can get. We skate, surf, snowboard and wakeboard. Therefore we have an experienced staff to help you with the latest trends in your sport.

3. Is your site safe and secure to order from?

Please refer to our Site Security page for more information.

4. What are your shipping terms/rates?

Please refer to our Shipping page for shipping rates.

5. What if I want to return a product?

Please refer to our Return Policy page for more information.