Privacy Policy
Revised Privacy Policy
Last updated on October 01, 2023
Welcome to Aussie Island Online's ("we," "us," or "our") privacy notice. This document outlines the reasons and methods by which we may collect, store, use, and/or share ("process") your information when you engage with our services ("Services"). This includes activities such as:
Visiting our website at http://www.aussieislandonline.com or any other website linked to this privacy notice.
Interacting with us through various means, such as sales, marketing, or events.
By reading this privacy notice, you will gain insight into your privacy rights and options. If you do not agree with our policies and practices, we kindly ask that you refrain from using our Services. If you have any questions or concerns, please do not hesitate to reach out to us at info@aussieislandonline.com.
Personal Information Processing: When you use our Services, we process personal information based on your interactions, choices, and product usage. Find more details about the information you share with us.
Sensitive Personal Information: We do not process sensitive personal information.
Third-Party Information: We do not receive information from third parties.
Information Processing: We process your information to enhance and manage our Services, communicate with you, ensure security, prevent fraud, and comply with the law. Additional information about our data processing practices is available.
Sharing Personal Information: We share information in specific circumstances and with particular third parties. Learn more about when and with whom we share your personal data.
Data Security: We have established organizational and technical safeguards to protect your personal information. However, no online system can be entirely foolproof. Learn about our security measures in more detail.
Privacy Rights: Depending on your geographic location, privacy laws may grant you specific rights regarding your personal information. Explore your privacy rights.
Exercising Your Rights: To exercise your rights, you can submit a data subject access request or contact us directly. We will handle your requests in accordance with applicable data protection laws.
Comprehensive Privacy Details: For a thorough understanding of how we manage the information we collect, please review the complete privacy notice.
WHAT INFORMATION DO WE COLLECT?
We gather personal information that you willingly provide to us. This includes data you share during registration, when expressing interest in our products and services, participating in Service activities, or contacting us in other ways.
Personal Information You Provide:
The personal information we collect depends on your interactions with us and our Services, as well as the choices you make and the features you utilize. This may include:
Names
Phone numbers
Email addresses
Sensitive Information
We do not process sensitive personal information.
Payment Data:
If you make purchases, we may collect the necessary data to process your payment, such as your payment instrument number and security code. All payment data is securely stored by Stripe and Paypal. You can review their privacy notices here: Stripe Privacy Notice and Paypal Privacy Notice.
Social Media Login Data:
You have the option to register using your existing social media account details, such as Facebook or Twitter. If you choose this method, we will collect the information described in the "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" section below.
To maintain the accuracy of the information you provide, please ensure it remains true, complete, and up-to-date. Notify us promptly of any changes to your personal information.
Automatically Collected Information:
Certain information, such as your Internet Protocol (IP) address and device characteristics, is collected automatically when you use our Services. While this data doesn't reveal your specific identity, it includes:
Log and Usage Data: This includes service-related, diagnostic, usage, and performance information.
Device Data: Information about the device you use to access our Services.
Location Data: Details about your device's location, either precise or imprecise, depending on your device settings.
We may use geolocation data, like GPS, to determine your current location based on your IP address. You can opt out of this by refusing access to location information or disabling the Location setting on your device. However, this may limit certain aspects of the Services.
HOW DO WE PROCESS YOUR INFORMATION?
We process your information for various purposes, including:
Facilitating account creation and authentication.
Requesting feedback and contacting you about your use of our Services.
Sending marketing and promotional communications (you can opt out).
Delivering targeted advertising.
Assessing the effectiveness of marketing campaigns.
Protecting individuals' vital interests to prevent harm.
For a more comprehensive understanding of our data processing practices, please refer to the full privacy notice.
LEGAL GROUNDS FOR PROCESSING YOUR INFORMATION:
We only process your personal information when we have a valid legal basis to do so under applicable law. These legal bases include your consent, compliance with laws, fulfilling contractual obligations, protecting rights, and serving our legitimate business interests.
If you are within the EU or UK, the following section is applicable to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to clarify the valid legal bases we rely on for processing your personal information. We may rely on the following legal bases to process your data:
Consent: We process your information when you have given us explicit consent for a specific purpose. You have the right to withdraw your consent at any time.
Legitimate Interests: We process your information when it is reasonably necessary to achieve our legitimate business interests, provided they do not override your interests, fundamental rights, and freedoms. For example, we may process your data for purposes such as sending special offers, developing personalized advertising, supporting marketing efforts, and enhancing user experience.
Legal Obligations: We may process your data when necessary to comply with our legal obligations. This includes cooperating with law enforcement or regulatory agencies, defending our legal rights, and disclosing information as evidence in legal proceedings.
Vital Interests: Your data may be processed to protect your vital interests or those of a third party, particularly in situations involving potential threats to personal safety.
For individuals located in Canada, the following section applies:
We may process your information with your explicit permission (express consent) for specific purposes or situations where your consent can be reasonably inferred (implied consent). You retain the right to withdraw your consent at any time.
Releasing Personal Data:
In some exceptional circumstances, we may be legally permitted to process your information without your consent, as allowed by applicable law. These circumstances include:
When data collection is in the best interests of an individual, and obtaining consent is not feasible within a reasonable timeframe.
For investigations, fraud detection, and prevention.
In certain business transactions that meet specific conditions.
For assessing, processing, or settling an insurance claim where the information is in a witness statement.
Identifying injured, ill, or deceased individuals and communicating with their next of kin.
When there are reasonable grounds to believe an individual has been, is, or may become a victim of financial abuse.
When obtaining consent would compromise data availability or accuracy, and data collection is necessary to investigate a contract breach or violation of Canadian laws.
When disclosure is required by a subpoena, warrant, court order, or court rules pertaining to record production.
If the information was generated by an individual during their employment, business, or profession and the collection aligns with its original purpose.
When data collection serves solely journalistic, artistic, or literary purposes.
If the information is publicly available and specified by regulations.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information in specific scenarios outlined in this section and with the following third parties:
Business Transfers: We may share or transfer your information during negotiations or in connection with mergers, sales of company assets, financing, or acquisitions involving our business and another company.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you opt to register or log in to our Services via a social media account, we may gain access to specific details about you.
Our Services offer the convenience of registering and logging in through your third-party social media accounts (such as Facebook or Twitter). By choosing this option, we may receive certain profile information from your social media provider. This information typically includes your name, email address, friends list, profile picture, and any additional publicly available data on the social media platform.
Rest assured that we will utilize this information solely for the purposes outlined in this privacy notice or as explicitly indicated on the relevant Services. It's important to note that we do not control or bear responsibility for any other use of your personal information by your chosen third-party social media provider. We advise you to review their privacy notice to understand how they collect, use, and share your personal information, as well as how you can configure your privacy preferences on their platforms.
HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your information for as long as necessary to fulfill the purposes explained in this privacy notice, unless legal requirements dictate otherwise.
We will uphold your personal information for the duration necessary to meet the objectives delineated in this privacy notice, unless the law mandates or permits a longer retention period (e.g., tax, accounting, or legal requirements). No provision in this notice necessitates retaining your personal information for a period longer than that of a user's account with us.
When no longer required for legitimate business purposes, we will either delete or anonymize your personal information. In cases where this is unfeasible (e.g., due to archival storage), we will securely store your personal information, isolating it from further processing until deletion is feasible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We employ organizational and technical security measures to safeguard your personal information.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the confidentiality and integrity of the personal information we process. However, while we employ safeguards and exert efforts to secure your information, it is essential to recognize that no electronic data transmission over the Internet or information storage technology can guarantee 100% security. Thus, we cannot assure or guarantee that unauthorized third parties, such as hackers or cybercriminals, will not manage to circumvent our security measures and access, steal, or modify your information improperly.
While we strive to safeguard your personal information to the best of our abilities, the transmission of personal information to and from our Services remains at your own risk. For optimal security, it is advisable to access the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
We do not intentionally gather data from or target individuals under the age of 18.
We do not knowingly seek information from or direct our marketing efforts towards individuals under the age of 18. By using our Services, you affirm that you are at least 18 years old or that you are the parent or legal guardian of a minor who is using our Services with your consent. If we become aware that we have collected personal information from individuals under 18 years of age, we will take steps to deactivate the account and promptly remove such data from our records. If you discover that we may have collected data from children under the age of 18, please contact us at info@aussieislandonline.com
WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, such as in the European Economic Area (EEA), United Kingdom (UK), or Canada, you may have specific privacy rights that grant you greater access to and control over your personal information. You can review, modify, or terminate your account at any time.
In certain regions, like the EEA, UK, and Canada, you possess particular rights under applicable data protection laws. These rights may include:
The right to request access to and receive a copy of your personal information.
The right to request the correction or deletion of your personal information.
The right to restrict the processing of your personal information.
The right, if applicable, to data portability.
In specific situations, the right to object to the processing of your personal information.
You can exercise these rights by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. We will respond and take action in accordance with applicable data protection laws.
If you are situated in the EEA or UK and believe that we are processing your personal information unlawfully, you have the right to lodge a complaint with your Member State data protection authority or the UK data protection authority.
For individuals located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing Your Consent:
If we rely on your consent to process your personal information (whether express or implied, depending on applicable law), you have the right to withdraw your consent at any time. You can do this by contacting us using the contact information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below or by updating your preferences.
Please note that withdrawing consent will not affect the legality of the processing carried out before the withdrawal, nor will it impact processing that relies on other legitimate grounds aside from consent, as permitted by applicable law.
Opting Out of Marketing Communications: You have the option to unsubscribe from our marketing and promotional communications at any time. Simply click on the unsubscribe link in the emails we send or contact us through the information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. This will remove you from our marketing lists. However, you may still receive non-marketing messages, such as service-related notifications essential for account administration, response to service requests, or other non-marketing purposes.
Account Information:
If you wish to review, modify, or terminate your account or the information within it, you can:
Access your account settings and update your user profile.
Upon your request to terminate your account, we will deactivate or delete your account and data from our active databases. However, we may retain certain information in our records to prevent fraud, address issues, assist with investigations, enforce our legal terms, or comply with applicable legal obligations.
If you have any questions or comments concerning your privacy rights, please contact us via email at info@aussieislandonline.com
CONTROLS FOR DO-NOT-TRACK FEATURES:
Many web browsers, mobile operating systems, and mobile applications provide a Do-Not-Track feature or setting that allows you to express your preference not to have your online browsing activities monitored and collected. Currently, there is no universally accepted technology standard for recognizing and implementing DNT signals. As a result, we do not presently respond to DNT browser signals or any other mechanism that automatically conveys your choice to avoid online tracking. If a standardized approach for online tracking emerges that we must adhere to in the future, we will notify you of this practice through a revised version of this privacy notice.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a California resident, you possess certain rights regarding access to your personal information.
California Civil Code Section 1798.83, commonly referred to as the "Shine The Light" law, grants California resident users the ability to request, free of charge and once per year, information concerning the categories of personal information (if any) we have disclosed to third parties for direct marketing purposes, as well as the names and addresses of all third parties with whom we shared personal information in the preceding calendar year. If you are a California resident and wish to make such a request, please submit your written request to us using the contact details provided below.
If you are under 18 years old, reside in California, and have a registered account with our Services, you possess the right to request the removal of publicly posted data that you have provided. To initiate the removal of such data, please contact us using the provided contact information, including your account-associated email address and a statement confirming your California residency. We will ensure that this data is no longer publicly visible on our Services. However, please be aware that it may not be entirely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are classified as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
In the past twelve (12) months, we have collected the following categories of personal information:
CategoryExamplesCollected
A. Identifiers
Contact details (e.g., real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name)
NO
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
NO
C. Protected classification characteristics under California or federal law
Gender and date of birth
NO
D. Commercial information
Transaction information, purchase history, financial details, and payment information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
G. Geolocation data
Device location
NO
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related information
Business contact details for providing our Services at a business level, job title, work history, and professional qualifications if you apply for a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO
L. Sensitive Personal Information NO
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels.
Participation in customer surveys or contests.
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
For more information about our data collection and sharing practices, please refer to this privacy notice.
You may contact us via email at info@aussieislandonline.com or through the contact information provided at the end of this document.
If you are utilizing an authorized agent to exercise your right to opt out, we may deny your request if the authorized agent fails to provide proof of valid authorization to act on your behalf.
Will your information be shared with anyone else?
We may share your personal information with our service providers under written agreements between us and each service provider. These service providers are for-profit entities that process information on our behalf, and they are subject to the same stringent privacy protection obligations required by the CCPA.
We may utilize your personal information for our internal business purposes, such as conducting internal research for technological development and demonstration. Please note that this is not considered "selling" your personal information.
In the past twelve (12) months, we have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes. We also commit not to sell or share personal information belonging to website visitors, users, and other consumers in the future.
Sharing Personal Data
Right to Request Deletion of Data — Request to Delete:
You can request the deletion of your personal information. We will respect your request and delete your personal information, subject to certain exceptions provided by law. These exceptions may include instances where another consumer exercises their right to free speech, our compliance with legal obligations, or processing necessary to protect against illegal activities.
Right to Be Informed — Request to Know:
Depending on the circumstances, you have the right to know:Whether we collect and use your personal information. The categories of personal information we collect. The purposes for which we use the collected personal information. Whether we sell or share personal information with third parties. The categories of personal information we sold, shared, or disclosed for a business purpose. The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose. The business or commercial purpose for collecting, selling, or sharing personal information. The specific pieces of personal information we collected about you.
Please note that we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of Privacy Rights: We will not discriminate against you for exercising your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information: We do not process consumers' sensitive personal information.
Verification Process:
Upon receiving your request, we will need to verify your identity to ensure you are the same person about whom we have information in our system. Verification may involve providing information that matches what you have previously provided to us or using other verification methods as appropriate.
We will use the personal information provided in your request solely for verification purposes and will delete any additional information provided for verification once the verification process is complete.
Other Privacy Rights:
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not provide valid authorization according to the CCPA.
You may request to opt out from future selling or sharing of your personal information with third parties. We will act on opt-out requests as soon as feasible, within fifteen (15) days of receiving the request.
To exercise these rights, please contact us via email at info@aussieislandonline.com or using the contact information provided at the end of this document. If you have any concerns about how we handle your data, please feel free to reach out.
DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a Virginia resident, you may have specific rights regarding access to and use of your personal information.
Under the Virginia Consumer Data Protection Act (CDPA), "consumer" refers to a natural person who is a resident of Virginia acting only in an individual or household context, excluding those acting in a commercial or employment context. "Personal data" means information reasonably linked to an identified or identifiable natural person, excluding de-identified data and publicly available information. "Sale of personal data" involves the exchange of personal data for monetary consideration.
If you meet the definition of a "consumer" under the CDPA, we are obliged to adhere to certain rights and obligations regarding your personal data.
We have not sold any personal data to third parties for business or commercial purposes, and we commit not to sell personal data belonging to website visitors, users, and other consumers in the future.
To exercise these rights under the Virginia CDPA, please contact us via email at info@aussieislandonline.com, submit a data subject access request, or use the contact details provided at the end of this document. If you choose to use an authorized agent to exercise your rights, we may request additional information to verify your identity.
Verification Process:
To process your request, we may need to collect additional information to verify your identity and the validity of your consumer's request. If you submit a request through an authorized agent, additional information may be required for verification.
We will respond to your request within forty-five (45) days of receipt, with the possibility of extending this period by an additional forty-five (45) days when necessary. If we require an extension, we will inform you within the initial 45-day period, providing the reason for the extension.
Right to Appeal:
If we decline to take action on your request, we will provide an explanation. If you wish to appeal our decision, please email us at info@aussieislandonline.com. We will respond within sixty (60) days of receiving your appeal, with written explanations for our actions or inactions. If your appeal is denied, you may contact the Attorney General to file a complaint.
DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice periodically. The updated version will include a revised "Revised" date and will become effective as soon as it is accessible. If we make substantial changes to this privacy notice, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to check this privacy notice frequently to stay informed about how we protect your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this notice, please feel free to email us at
or contact us via mail at:
Aussie Island Online
99 Avoca Street Millbank
Queensland
Australia 4670
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Depending on the laws of your country, you may have the right to request access to your personal information, please fill out and submit a data subject access request.